At Tech Snap, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our return and refund policy is designed to ensure that our customers can shop with confidence. Below are the key elements of our policy:

Return Period: Customers have a 30-day window from the date of receiving their item to request a return. This allows ample time to evaluate the product and ensure it meets expectations.

Eligibility for Returns: To qualify for a return, the item must be in its original condition, unworn or unused, with tags still attached, and in its original packaging. Additionally, a receipt or proof of purchase is required to process the return.

Return Process: To initiate a return, customers should contact us at help@tech-snap.in. Upon acceptance of the return request, we will provide a return shipping label along with instructions on how to send the package back. It is important to note that items sent back without prior authorization will not be accepted.

Inspection and Refunds: Once we receive the returned item, it will be inspected to determine its condition. Customers will be notified if the refund is approved or denied. If approved, refunds will be processed to the original payment method within 10 business days. It is essential to consider that processing times may vary depending on the customer’s bank or credit card provider.

Damaged or Incorrect Items: Customers are encouraged to inspect their orders upon receipt. If an item is defective, damaged, or incorrect, it is crucial to contact us immediately to address the issue effectively.

Non-Returnable Items: Certain items are not eligible for return, including perishable goods, custom products, and personal care items. Additionally, returns for sale items or gift cards are not accepted. Customers should reach out if they have questions regarding specific items.

Exchanges: For exchanges, the most efficient method is to return the original item and place a new order for the desired product once the return is accepted.

For any inquiries regarding our return and refund policy, please do not hesitate to contact us at help@tech-snap.in. We are here to assist you and ensure a satisfactory shopping experience.

Contact Information
Tech Snap
Phone: +916379188945 
Email: help@tech-snap.in
Address: Bhandup Lal Bahadur Shastri Marg Dina Bama Estate Bhandup West, Santacruz East, 400078 Mumbai Maharashtra, India